Privacy Policy
Last updated June 17, 2026
This Privacy Policy explains how Calla ("Calla", "we", "us") collects, uses, and protects information when you visit our website or use our service. This page is a plain-English template and not legal advice; engage counsel before relying on it in production.
Information we collect
When you request a demo or contact us, we collect the details you provide — such as your name, work email, company, phone number, trade, and message. When you use the Calla service, we process call audio, transcripts, caller details, and booking data on behalf of the business operating the front desk.
How we use information
We use the information to respond to your request, provide and improve the service, answer and book calls, send confirmations you have consented to, and meet legal obligations. We do not sell your personal information.
Call recording and consent
Where calls are recorded, recording is handled in accordance with applicable one-party and two-party consent laws, including a recording disclosure where required. Outbound messages respect consent, time-of-day windows, and do-not-call lists under the TCPA.
Data security
Data is encrypted in transit and at rest. Access is restricted, tenant data is isolated, and sensitive actions are logged. For healthcare deployments we support a HIPAA Business Associate Agreement and do not train models on protected health information.
Your choices
You may request access to, correction of, or deletion of your personal information by emailing privacy@trycalla.com. You can opt out of marketing messages at any time.
Contact
Questions about this policy? Email privacy@trycalla.com.