An agent that finishes the job — not a chatbot that takes a message
Calla answers, qualifies, triages, and books real jobs into your scheduling software. It executes the whole front-desk workflow, then shows you the revenue it recovered.
More than one prompt. A team of agents that hand off.
A receptionist handles the conversation; a dispatcher decides emergency routing; a scheduler finds the optimal slot; a follow-up agent handles reminders and reactivation. They share memory and complete the task.
Receptionist
Answers in under 700ms with a natural voice, captures the details, and answers questions from your own knowledge base.
Dispatcher
Distinguishes a true emergency from a routine request and pages your on-call tech with a realistic ETA.
Scheduler
Checks live availability and books the slot that fits your route and the right tech's skills.
Follow-up
Sends confirmations and reminders, reactivates maintenance-due customers, and asks for reviews — owner-approved.
Per-caller memory
Recognizes returning customers by number, recalls their equipment and history, and greets them personally.
Self-improving
Every call is scored for booking success, accuracy, and sentiment. Failures feed a nightly tuning loop, so Calla gets better on your line.
It never invents a price or a time
- Retrieval-gated pricing. Calla can only quote from the ranges you approve — never a number it made up.
- No unconfirmed promises. It never commits to an arrival time it hasn't checked against your schedule.
- Mandatory escalation. When value, complexity, or sentiment crosses a threshold, it hands off to a human.
- Graceful fallback. If anything fails, the caller gets voicemail-to-text and an instant text back — never a dead line.
- Compliance built in. Call-recording consent, configurable AI disclosure, and TCPA-respecting outbound.
See it answer a call live.
Book a demo and we'll show you the agent qualify a caller, triage an emergency, and book a job into a real CRM.